Payment Policy

About Credit/Debit Card

For transparency and ease of reference: We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. All store prices and checkout charges are stated in U.S. dollars (USD). The payment options actually available for an order are displayed securely at checkout.

As part of our customer commitment: Payment information is encrypted and processed by Shopify and authorized payment providers. Lava Lamp does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

For clarity and practical guidance: Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

For transparent service guidance: Taxes are charged when required by applicable law and are calculated or displayed during checkout. We do not promise a fixed tax exemption.

For consistent and transparent handling: Approved refunds are returned to the original payment method within 5–10 business days after return inspection and approval. A bank or card issuer may need additional time to post the credit. Payment questions may be sent to Support@lavalamx.shop or 7028067355.

Business Contact Profile
Operating business: Lava Lamp
Customer-facing brand: Lava Lamp
Service email: Support@lavalamx.shop
Contact number: 7028067355
Physical business address: 1232 Nuuanu Ave, Honolulu, Hawaii, 96817, United States